Barbon Insurance Altered Rental Documents CIFAS Marker Removal
Altered documents for rental application — Application Fraud marker filed by Barbon Insurance. Removed in 5 weeks.
How Barbon Insurance files CIFAS markers for altered rental documents
Our client applied for a rental property through a letting agent that used Barbon Insurance for referencing. The letting agent or a third party altered documents as part of the referencing process without the client's knowledge. When Barbon detected discrepancies, they filed an Application Fraud marker against the tenant — our client — rather than investigating who had altered the documents.
What the CIFAS report showed about this Barbon Insurance marker
The report confirmed Application Fraud — Altered Documents, filed by Barbon Insurance Group. Our OCR analysis identified that the marker was filed against the applicant without establishing who was responsible for the alterations. The client had provided genuine documents to the letting agent.
How we challenged this Barbon Insurance rental CIFAS marker
The AI generated a complaint arguing that the client provided genuine documents and that any alteration occurred after the documents left their possession. The complaint challenged Barbon's failure to investigate the chain of custody and argued the marker was misattributed. UK GDPR accuracy requirements were cited.
How this Barbon Insurance altered documents CIFAS marker was removed
Barbon Insurance investigated the letting agent's role and accepted that the client had not submitted altered documents. The marker was removed within five weeks.
Start your rental document CIFAS marker removal
If a rental referencing check led to a CIFAS marker but you provided genuine documents, the marker may be misattributed. Upload your CIFAS report and start your case today.