Some CIFAS markers are upheld, while others are amended or removed following a formal complaint process. Removal is not guaranteed and depends on the accuracy, proportionality, and evidence supporting the marker.

You can request a copy of your CIFAS record directly from CIFAS by making a Subject Access Request. Once you have your report, we can assess whether a complaint may be appropriate.

Timeframes vary. Some cases resolve within a few weeks, while many take several months. More complex cases, especially those requiring escalation, can take longer.

No. We do not guarantee outcomes. We provide professional support to assess, prepare, and manage complaints through the recognised process.

Not always. Many CIFAS complaints are handled through issuer complaints, CIFAS review, and the Financial Ombudsman Service. If you already have a solicitor, we can work alongside them.

If a complaint is not upheld at the first stage, it may be escalated to CIFAS and, where appropriate, to the Financial Ombudsman Service. Further options depend on the circumstances of the case.

We offer fixed fee support packages depending on the level of assistance required. Pricing is clearly explained before any work begins.

The first step is to complete a free CIFAS assessment. This helps you understand your position and decide whether to proceed with professional support.

No. We are not a law firm. We provide administrative and representational support for CIFAS complaints. Where legal representation is required, we can work alongside your solicitor.