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Misuse of FacilityRemoved — 3 weeksMonese

Monese Faster Payment Receiving CIFAS Marker Removal

Faster payment receiving flaggedMisuse of Facility marker filed by Monese. Removed in 3 weeks.

Monese Faster Payment Receiving CIFAS Marker Removal

How Monese files CIFAS markers for receiving faster payments

Our client's Monese account received several faster payments that triggered fraud alerts. The client believed these were legitimate payments — from friends, sales, or services rendered. Monese's automated systems flagged the incoming payments, froze the account, and filed a Misuse of Facility marker. The client was not given the opportunity to explain the payments before the marker was filed.

What the CIFAS report showed about this Monese marker

The report confirmed Misuse of Facility — Funds Received, filed by Monese. Our OCR analysis showed the filing was based purely on the incoming payment pattern with no investigation into whether the client was aware of any suspicious nature of the funds.

How we challenged this Monese faster payment CIFAS marker

The complaint argued that receiving payments is the basic function of a bank account and that Monese had not demonstrated dishonesty. The system highlighted the automated nature of the filing, the absence of human investigation, and UK GDPR accuracy requirements.

How this Monese faster payment CIFAS marker was removed

Monese reviewed the complaint and accepted that the filing did not meet the required standard. The marker was removed within three weeks.

Start your faster payment CIFAS marker removal

If receiving faster payments led to a CIFAS marker, the marker may be challengeable. Upload your CIFAS report and start your case today.