Monzo HSBC Transfer Scam Victim CIFAS Marker Removal
HSBC transfer scam victim — Misuse of Facility marker filed by Monzo. Removed in 3 weeks.
How Monzo files CIFAS markers for transfer scam victims
Our client received a transfer into their Monzo account that originated from a compromised HSBC account. The client did not know the sender or the origin of the funds — they had been given instructions by someone who claimed to owe them money through a third party. Monzo flagged the incoming transfer from a fraud-reported source and filed a Misuse of Facility marker.
What the CIFAS report showed about this Monzo marker
The report confirmed Misuse of Facility — Funds Received, filed by Monzo Bank Ltd. Our OCR analysis showed the filing was triggered by the incoming transfer being traced back to a fraud-reported HSBC account. The report did not assess whether the client knew the source of the funds.
How we challenged this Monzo HSBC transfer CIFAS marker
The complaint argued that the client had no knowledge the funds originated from a compromised account. The system highlighted that receiving a transfer does not constitute dishonesty if the recipient was unaware of the fraud. UK GDPR accuracy arguments were included.
How this Monzo transfer scam CIFAS marker was removed
Monzo reviewed the complaint and accepted that the client had no knowledge of the fund's fraudulent origin. The marker was removed within three weeks.
Start your transfer scam CIFAS marker removal
If you received a transfer from a fraud-reported account without your knowledge and a CIFAS marker was filed, the marker may be challengeable. Upload your CIFAS report and start your case today.