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Misuse of FacilityRemoved — 3 weeksStarling

Starling Crypto Exchange Flagged CIFAS Marker Removal

Crypto exchange activity flaggedMisuse of Facility marker filed by Starling. Removed in 3 weeks.

Starling Crypto Exchange Flagged CIFAS Marker Removal

How Starling files CIFAS markers for crypto exchange activity

Our client was using crypto exchanges to trade cryptocurrency, with payments flowing through their Starling account. This included receiving fiat currency from P2P trades and making deposits to exchanges. Starling flagged the transaction pattern as suspicious and filed a Misuse of Facility marker, treating legitimate crypto exchange activity as fraud.

What the CIFAS report showed about this Starling marker

The report confirmed Misuse of Facility filed by Starling Bank. Our OCR analysis showed the filing was based on the pattern of payments to and from crypto exchanges — which is the normal pattern of cryptocurrency trading, not evidence of fraud.

How we challenged this Starling crypto exchange CIFAS marker

The complaint demonstrated that the transactions were legitimate crypto trading with exchange records as evidence. The system argued that using crypto exchanges is a legal activity and that Starling had not investigated before filing. UK GDPR accuracy arguments were included.

How this Starling crypto exchange CIFAS marker was removed

Starling reviewed the trading evidence and removed the marker within three weeks.

Start your crypto exchange CIFAS marker removal

If crypto exchange activity led to a CIFAS marker, the marker may be challengeable. Upload your CIFAS report and start your case today.