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Misuse of FacilityRemoved — 5 weeksTSB

TSB Instagram Investment Scam CIFAS Marker Removal

Instagram investment scamMisuse of Facility marker filed by TSB. Removed in 5 weeks.

TSB Instagram Investment Scam CIFAS Marker Removal

How TSB files CIFAS markers for Instagram investment scams

Our client was contacted via Instagram offering an investment opportunity promising high returns. They were told to send £600 and would receive £12,000 in return. After sending the money, they received funds from unknown sources into their TSB account — which turned out to be proceeds of fraud from other victims. TSB filed a Misuse of Facility marker — Funds Received, Credits Retained.

What the CIFAS report showed about this TSB marker

The report confirmed Misuse of Facility — Credits Retained, filed by TSB Bank plc. The client had been both a victim of the investment scam (losing £600) and unknowingly received fraudulent funds. Our analysis showed TSB had not considered the dual-victim status.

How we challenged this TSB Instagram scam CIFAS marker

The complaint highlighted that the client was primarily a victim — they lost their own money to the scam before receiving any fraudulent funds. The social media recruitment pattern, the promise of unrealistic returns, and the client's lack of knowledge about the source of incoming funds all supported the argument that this was social engineering, not willing participation in fraud.

How this TSB Instagram scam CIFAS marker was removed

TSB reviewed the complaint and acknowledged the client's victim status. The marker was removed within five weeks. The case demonstrates that even where funds were received, the context of social engineering and the client's own financial loss can establish victim status.

Start your Instagram investment scam CIFAS marker removal

If you were targeted through Instagram, Facebook, or social media for an investment opportunity that turned out to be a scam, and a CIFAS marker was filed as a result, your marker may be challengeable. Start your case today.