TSB TikTok Job Scam CIFAS Marker Removal
TikTok business advertisement scam — Misuse of Facility marker filed by TSB. Removed in 5 weeks.
How TSB files CIFAS markers for TikTok job scams
Our client was 20, unemployed, and came across what appeared to be a legitimate TikTok business advertisement offering online work. The role involved completing tasks that turned out to involve receiving and forwarding payments through their TSB account. TSB flagged the activity and filed a Misuse of Facility marker.
What the CIFAS report showed about this TSB marker
The report confirmed Misuse of Facility — Retaining Wrongful Credit, filed by TSB Bank plc. The client was young, unemployed, and vulnerable to recruitment through social media advertising. These vulnerability factors were not considered by TSB before filing.
How we challenged this TSB TikTok scam CIFAS marker
The complaint challenged TSB on multiple grounds: the client's age and vulnerability, the failure to consider that they were recruited through social media deception, the disproportionate nature of a 6-year fraud marker for someone who was an unwitting victim, and TSB's failure to investigate before filing. The complaint cited the Modern Slavery Act defences and FCA vulnerability guidance.
How this TSB TikTok scam CIFAS marker was removed
TSB initially rejected the complaint. We escalated to both CIFAS and the Financial Ombudsman simultaneously. Under dual pressure, TSB agreed to remove the marker before the FOS made a decision. Total time: approximately five weeks.
Start your TSB TikTok job scam CIFAS marker removal
If TSB filed a CIFAS marker after you were recruited through TikTok, Instagram, or other social media for work that turned out to involve suspicious payments, you may have a strong case. Start your case today.