Facility Takeover
Facility Takeover usually means an account or financial facility was taken over or used by someone without proper authority.
FTCommon contexts: SIM Swap, Phishing, Social Engineering, Account Compromise
Use this guide if the wording in your CIFAS report or member correspondence points to facility takeover. The aim is to understand what is being alleged before deciding how to frame the complaint.
About Facility Takeover
Facility Takeover usually means an account or financial facility was taken over or used by someone without proper authority.
Common subtypes
SIM SwapPhishingSocial EngineeringAccount Compromise
What we look at
When reviewing a Facility Takeover case, the useful questions usually centre on the following areas:
- Whether you are the victim rather than the perpetrator
- Whether access was compromised by SIM swap, phishing, or social engineering
- Whether the issue was reported promptly
- What evidence the institution says links you to the conduct
Have a Facility Takeover marker?
Use the assessment to identify the complaint stage, organise the chronology, and decide which documents matter most.
Start Your Assessment