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False Insurance Claim

False Insurance Claim usually means an insurer says an insurance claim involved a material falsehood, exaggeration, or false supporting information.

FICCommon contexts: Exaggerated Claim, Non-Disclosure, Fabricated Claim, Staged Incident

Use this guide if the wording in your CIFAS report or member correspondence points to false insurance claim. The aim is to understand what is being alleged before deciding how to frame the complaint.

About False Insurance Claim

False Insurance Claim usually means an insurer says an insurance claim involved a material falsehood, exaggeration, or false supporting information.

Common subtypes

Exaggerated ClaimNon-DisclosureFabricated ClaimStaged Incident

What we look at

When reviewing a False Insurance Claim case, the useful questions usually centre on the following areas:

  • What the insurer says was false
  • Whether documents were altered or misunderstood
  • Whether the issue was exaggeration, non-disclosure, or fabrication
  • What evidence the insurer has provided

Have a False Insurance Claim marker?

Use the assessment to identify the complaint stage, organise the chronology, and decide which documents matter most.

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