Our Victories

Review some of our recent CIFAS Marker removals from Barclays and Revolut for misuse of facility which were successful after we helped our clients submit complaints to the banks. These took on average 8 days, however, the timing can vary.

Issuer	Cifas Filing Reason	Status
Bank of Scotland	Misuse of facilit - Retaining wrongful credit	Complaint Upheld
Barbon Insurance Group	False Application - Altered documents	Complaint Upheld
Barclays Bank UK	Misuse of facility - Funds received – Credits Retained	Complaint Upheld
Barclays Bank UK	Misuse of facility - Funds received– Credits Retained, Conduct Unexplained	Complaint Upheld
Barclays Bank UK		Complaint Upheld
Barclays Bank UK	Misuse of facility - Funds received – Repeat Conduct	Complaint Upheld
Barclays Bank UK	Misuse of facility - Funds received – Credits Retained	Complaint Upheld
Barclays Bank UK	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Barclays Bank UK	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Barclays Bank UK	False Application - False address	Complaint Upheld
Barclays Bank UK	Misuse of facility - Funds received	Complaint Upheld
Barclays Bank UK	Misuse of facility - Funds received – Credits Retained	Complaint Upheld
Barclays Bank UK	Misuse of facility - Third Party Fraud Facilitator	Complaint Upheld
Barclays Bank UK	Misuse of facility	Complaint Upheld
Billing Finance	Misuse of facility - Theft of asset	Complaint Upheld
Capital One	Facility takeover fraud - Victim of impersonation	Complaint Upheld
Halifax	Misuse of facilit - Retaining wrongful credit	Complaint Upheld
Halifax	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Halifax	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Halifax	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
HSBC Bank	Misuse of facility: Retaining wrongful credit	Complaint Upheld
JP Morgan Europe	Funds received – Conduct Unexplained	Complaint Upheld
Kroo Bank	Misuse of facility - Regular payment fraud	Complaint Upheld
Kroo Bank	Misuse of facility - Regular payment fraud	Complaint Upheld
Lloyds Bank	Misuse of facility - Retaining wrongful credit	Complaint Upheld
Lloyds Bank	Retaining wrongful credit	Complaint Upheld
Metro Bank	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Monese	Misuse of facility - Fraudulent faster payments transaction	Complaint Upheld
Monese	Misuse of facilit - Fraudulent faster payments transaction	Complaint Upheld
Monzo Bank	Misuse of facility - Funds received – Credits Retained & Conduct Unexplained	Complaint Upheld
Monzo Bank	Misuse of facility - Regular payment fraud	Complaint Upheld
Monzo Bank	Misuse of facility - Regular payment fraud	Complaint Upheld
Monzo Bank	Regular payment fraud	Complaint Upheld
Monzo Bank	Misuse of facility - Regular payment fraud	Complaint Upheld
Nationwide Building Society	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Nationwide Building Society	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Nationwide Building Society	Misuse of facility	Complaint Upheld
Nationwide Building Society	False Application - False income	Complaint Upheld
NewDay	Misuse of facility - False instrument(s) paid in	Complaint Upheld
Revolut	Misuse of facility - Funds received– Conduct Unexplained	Complaint Upheld
Revolut	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Revolut	Misuse of facility - Funds received – Conduct Unexplained	Complaint Upheld
Revolut	Funds received – Conduct Unexplained	Complaint Upheld
Revolut	Funds received – Conduct Unexplained	Complaint Upheld
Santander Consumer UK	False Application - Unvalidated income	Complaint Upheld
Starling Bank	Misuse of facility - False instrument(s) paid in	Complaint Upheld
SumUp	Misuse of facility - Fraudulent claim - Chargeback Merchant Payment Fraud	Complaint Upheld
Think Money	Funds received – New Account, Conduct Unexplained	Complaint Upheld
TIDE	Funds received – Surrendered Credentials	Complaint Upheld
TSB Bank	Misuse of facility - Retaining wrongful credit	Complaint Upheld
Issuer	Cifas Filing Reason	Status

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Off The Press

Featured Case Studies