Contact Us
Choose the best route for your enquiry, gather the key documents, and contact us with enough context to make the review useful.
Best route for case-specific help
Start with the assessment if you need route-planning
The assessment is the best place to begin if you need help identifying the marker category, the stage of the complaint, or the documents that matter most.
If you are emailing us
Include enough detail for a useful review
- The name of the organisation involved
- The marker category if you know it
- Whether you have already complained
- Whether you have a final response or closure email
- A short dated summary of what happened
Contact details
support@cifasmarker.org.uk
We review new emails during the working week and prioritise enquiries that include the marker category or the organisation involved.
Open emailGeneral guidance
If you are still gathering information, start with your CIFAS report or the correspondence that told you about the marker. Once you know what has actually been alleged, the next route is usually much easier to judge.
We do not guarantee an outcome, and we do not give instant legal advice by email, but we can help you organise the issue into a more useful complaint path.