| Bank of Scotland | Misuse of facilit - Retaining wrongful credit | Complaint Upheld |
| Barbon Insurance Group | False Application - Altered documents | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received– Repeat Conduct, Conduct Unexplaine | Complaint Upheld |
| Barclays Bank UK | Misuse of Facility - Funds Received | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - New Account, Credits Retained, Conduct Unexplained | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received – Repeat Conduct, – New Account | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received – Credits Retained | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received– Credits Retained, Conduct Unexplained | Complaint Upheld |
| Barclays Bank UK | Falsely reporting loss | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received– Credits Retained, Conduct Unexplained | Complaint Upheld |
| Barclays Bank UK | | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received – Repeat Conduct | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received – Credits Retained | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Barclays Bank UK | Misuse of Facility - Funds Received – Repeat Conduct & Conduct Unexplained | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Barclays Bank UK | False Application - False address | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Funds received – Credits Retained | Complaint Upheld |
| Barclays Bank UK | Misuse of facility - Third Party Fraud Facilitator | Complaint Upheld |
| Barclays Bank UK | Misuse of facility | Complaint Upheld |
| Capital One | Misuse of facility - Fraudulent faster payments transaction | Complaint Upheld |
| Capital One | Facility takeover fraud - Victim of impersonation | Complaint Upheld |
| Collinson Insurance services | False insurance claim - Insurance claim fraud | Complaint Upheld |
| Halifax | Misuse of facilit - Retaining wrongful credit | Complaint Upheld |
| Halifax | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Halifax | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Halifax | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| HSBC Bank | Misuse of facility - Retaining wrongful credit | Complaint Upheld |
| HSBC Bank | False documentation | Complaint Upheld |
| HSBC Bank | Misuse of facility: Retaining wrongful credit | Complaint Upheld |
| JP Morgan Europe | Funds received – Conduct Unexplained | Complaint Upheld |
| Kroo Bank | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Kroo Bank | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Lloyds Bank | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Lloyds Bank | Misuse of facility - Retaining wrongful credit | Complaint Upheld |
| Lloyds Bank | | Complaint Upheld |
| Lloyds Bank | Retaining wrongful credit | Complaint Upheld |
| Metro Bank | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Monese | Misuse of facility - Fraudulent faster payments transaction | Complaint Upheld |
| Monese | Misuse of facilit - Fraudulent faster payments transaction | Complaint Upheld |
| Monzo Bank | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Monzo Bank | Misuse of facility - Funds received– Conduct Unexplained | Complaint Upheld |
| Monzo Bank | Misuse of facility - Funds received – Credits Retained – Conduct Unexplained | Complaint Upheld |
| Monzo Bank | Misuse of facility - Regular payment frau | Complaint Upheld |
| Monzo Bank | Misuse of facility - Funds received – Credits Retained & Conduct Unexplained | Complaint Upheld |
| Monzo Bank | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Monzo Bank | Regular payment fraud | Complaint Upheld |
| Monzo Bank | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Monzo Bank | Misuse of facility - Funds received – Credits Retained and Conduct Unexplained | Complaint Upheld |
| Monzo Bank | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Nationwide Building Society | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Nationwide Building Society | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Nationwide Building Society | Misuse of facility - Funds received– Conduct Unexplained | Complaint Upheld |
| Nationwide Building Society | Misuse of facility | Complaint Upheld |
| Nationwide Building Society | False Application - False income | Complaint Upheld |
| NewDay | Misuse of facility - False instrument(s) paid in | Complaint Upheld |
| NewDay | Misuse of facility - False instrument(s) paid in | Complaint Upheld |
| Novuna | False Application - Altered documents | Complaint Upheld |
| Revolut | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Revolut | | Complaint Upheld |
| Revolut | | Complaint Upheld |
| Revolut | Misuse of facility - Regular payment fraud | Complaint Upheld |
| Revolut | Misuse of facility - Funds received- Money Muling | Complaint Upheld |
| Revolut | Misuse of facility - Funds received– Conduct Unexplained | Complaint Upheld |
| Revolut | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Revolut | Misuse of facility - Funds received– Conduct Unexplained | Complaint Upheld |
| Revolut | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Revolut | Misuse of facility - Funds received – Conduct Unexplained | Complaint Upheld |
| Revolut | Funds received – Conduct Unexplained | Complaint Upheld |
| Revolut | Funds received – Conduct Unexplained | Complaint Upheld |
| Santander Consumer UK | False Application - Unvalidated income | Complaint Upheld |
| Starling Bank | Misuse of facility - False instrument(s) paid in | Complaint Upheld |
| SumUp | Misuse of facility - Fraudulent claim - Chargeback Merchant Payment Fraud | Complaint Upheld |
| SumUp Payments | Misuse of facility - Merchant Payment Fraud | Complaint Upheld |
| Think Money | Funds received – New Account, Conduct Unexplained | Complaint Upheld |
| TIDE | Funds received – Surrendered Credentials | Complaint Upheld |
| TSB Bank | Misuse of facility - Funds received – Credits Retained | Complaint Upheld |
| TSB Bank | Misuse of facility - Retaining wrongful credit | Complaint Upheld |
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