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CIFAS Fraudscape analysis

Fraudscape 2025 — CIFAS Statistics

421,000 fraud cases filed to the National Fraud Database in 2024 — a record high and a 13% increase on 2023. Here's what the data means for CIFAS marker challenges.

421K

Cases filed in 2024

+13%

Year-on-year increase

1 every

2 minutes

£2.1B

Prevented fraud losses

CIFAS National Fraud Database case overview 2024

A record 421,000 cases were filed to the NFD in 2024. Identity fraud remains the largest category, but Misuse of Facility — the most commonly disputed marker type — holds steady at 74,247 cases.

Case type20242023Change% of NFD
Identity Fraud249,417237,682+5%59%
Facility Takeover74,25642,091+76%18%
Misuse of Facility74,24773,444+1%18%
False Application21,70819,820+10%5%
Asset Conversion730670+9%0.2%
False Insurance Claim644453+42%0.2%

Source: CIFAS Fraudscape 2025 report. fraudscape.co.uk

Misuse of Facility CIFAS markers — 74,247 cases in 2024

Misuse of Facility is the most commonly challenged CIFAS marker type. 68% of cases involve personal bank accounts filed for “funds received — conduct unexplained”, “payment fraud”, and “retaining wrongful credit”.

68%

Involve personal bank accounts

198%

Rise in company account misuse

34,476

Suspected money mule cases

What this means for marker challenges: Many Misuse of Facility markers are filed against people who were unwitting victims of money mule recruitment — through Telegram job scams, social media investment schemes, and other social engineering. The Fraudscape report itself notes “regulatory concern at the criminalisation of some vulnerable young people” and acknowledges that some organisations are filing fewer cases as a result. If you were deceived into allowing your account to be used, the marker may be challengeable.

Money mule CIFAS markers by age

61% of suspected money mule cases involve people under 30. Young people are disproportionately targeted through social media recruitment — and disproportionately penalised with fraud markers.

Under 21
19%-23% vs 2023
21-30
42%-6% vs 2023
31-40
22%-3% vs 2023
41-50
11%+1% vs 2023
51-60
4%-3% vs 2023
61+
2%+9% vs 2023

False Application CIFAS markers — 21,708 cases in 2024

False Application cases rose 10% in 2024. 40% relate to bank accounts, with the most common filing reason being “false documents”. 80% of false applications were made via online channels — many involving brokers or third parties who submitted altered information without the applicant's knowledge.

What this means for marker challenges: If a broker, dealer, or third party submitted false information on your behalf, the False Application marker may have been filed against the wrong person. The CIFAS standard requires evidence of dishonesty — and if you provided genuine documents that a third party altered, the dishonesty is theirs, not yours.

CIFAS NFD filing trend 2019-2024

2019

364,000

2020

309,000

2021

360,000

2022

400,000

2023

374,000

2024

421,000

Record high in 2024. A new case is filed to the NFD every 2 minutes.

Our analysis: what the FOS data adds

The Fraudscape report shows how many markers are filed. Our analysis of 1,657 Financial Ombudsman decisions shows what happens when they're challenged.

CIFAS Fraudscape says

421,000 markers filed per year

Record high. Growing every year. More people affected than ever.

Our FOS analysis shows

28% of challenged markers are overturned

But 72% fail due to weak preparation. Properly structured complaints have a significantly higher success rate.

Part of the 421,000?

If you have a CIFAS marker, you're not alone. Start your case today and the AI supports you through every stage of your removal.