Discover how our client overcame a wrongful CIFAS marker, labelled a ‘Third Party Fraud Facilitator’ by Revolut. With the expert support of Cifas Marker UK, the marker removed in just three days.
At Cifas Marker UK, we understand how daunting and stressful it can be to face a CIFAS marker. Recently, we had the opportunity to assist a customer remove a CIFAS marker that had been unfairly placed against their name.
This is the story of how we helped them resolve the issue in just three days, showcasing the importance of expert guidance and support in navigating such challenges.
The Initial Cifas Marker Shock
Our client, who had always maintained an impeccable financial record, was blindsided when they received a notification from their bank, Revolut and confirmed after a DSAR from Cifas.
The bank had placed a CIFAS marker against their name, labelling them as a “Third Party Fraud Facilitator.” This marker was a result of alleged misuse of their personal current account.
Therefore, their goal to remove the marker was both a matter of priority and career.
https://cifasmarker.org.uk/wp-content/uploads/2024/06/Revolut-cifas-marker-removed.mp4
Understanding the Situation
Upon consulting with our client, we learned that the issue stemmed from transactions made to help a friend purchase USDT (a cryptocurrency) for an investment in a company called ITP.
Unfortunately, ITP turned out to be a fraudulent scheme. When the friend’s bank dispute against ITP inadvertently led to Revolut placing a CIFAS marker against our client, they were understandably distressed.
Immediate Impact of Cifas Marker
A CIFAS marker can severely impact one’s ability to open bank accounts, secure loans, or even gain employment. Our client was facing significant personal and professional hardships due to this unfair marker.
Our Approach To Remove A Cifas Marker
Determined to help, we immediately got to work. Here’s the approach we took:
- Detailed Case Review: We conducted a thorough review of the transactions and communications between our client and their friend.
- Evidence Collection: We gathered clear evidence to demonstrate that the funds were used legitimately and that our client had no knowledge of ITP’s fraudulent nature.
- Complaint Drafting: We helped our client craft a clear and concise complaint to Revolut, including:
- A detailed timeline of the transactions.
- Evidence supporting the legitimacy of the transactions.
- A request for an immediate review and removal of the CIFAS marker.
- A suggestion for compensation for the undue stress and inconvenience caused.
Swift Resolution
Thanks to the well-articulated complaint and the strong evidence provided, Revolut responded promptly. On June 13, 2024, just three days after we lodged the complaint, Revolut informed our client that the CIFAS marker had been removed. This quick resolution was a huge relief for our client and a testament to the effectiveness of our approach.
Reflecting on the Cifas Marker Experience
This case taught us and our client several key lessons:
- Act Quickly and Decisively: As soon as a CIFAS marker is placed, immediate action is crucial.
- Gather Evidence: Clear and convincing evidence is essential to support your case.
- Communicate Clearly: A well-written complaint can make all the difference.
- Seek Expert Help: Expert guidance and support can be invaluable in removing a Cifas Marker.
Our Commitment Remove A Cifas Marker
At Cifas Marker UK, we believe that many CIFAS markers are placed unfairly. We are committed to helping our clients understand their situations and navigate the complexities of financial security.
Our goal is to resolve such issues swiftly and amicably, ensuring our clients can get their lives back on track without the need for further escalation.
Final Thoughts
Facing a CIFAS marker can be a daunting experience, but with the right approach and expert help, it is possible to resolve it swiftly. This case is proof that clear communication, solid evidence, and a bit of perseverance can turn a seemingly hopeless situation into a triumph.
If you’re ever in a similar situation, remember: stay calm, gather your evidence, and don’t hesitate to seek expert help. At Cifas Marker UK, we are here to support you every step of the way.
To get started, simply contact us using our online form and we will get on it.
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